http://en.wikipedia.org/wiki/Baggage_handler
In the airline industry, a baggage handler is a person who loads and unloads baggage (suitcases or luggage), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft. With most airlines, the formal job title is "Fleet Service Agent or Clerk", though the position is commonly known as a "Ramp Agent", due to the job's location on the airport ramp (tarmac), amongst airline employees. ...