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Privacy Policy

Data protection

Preliminary remarks

The use of our services automatically implies that you have expressed your agreement with our Privacy Policy as summarised below.

This Privacy Policy is complemented by our Conditions of use. As the name suggests, this lays down the conditions under which you may use the LEO website and services.

None of the data stored by LEO is forwarded or sold to third parties.

Your data is stored on servers which are owned by and belong to LEO GmbH. These servers are located in Germany.

Use of LEO

Irrespective of your use of the LEO website and services, you are able to change your data protection settings at any time:. Please note that these settings are only valid for the currently used browser and they are not retained if, for example, you reset your browser to the default factory settings or if you delete all the cookies.

Use of the LEO website through a web browser (Firefox, Chrome, Internet Explorer, EDGE, Vivaldi, etc.) without registration / user account

  • Two cookies are generally stored:
    • "PHPSESSID": contains a random series of letters and numbers to store session data. This cookie is deleted as soon as you finish the browser session (as a rule: when you close the browser).
    • "dz": stores technical capabilities of the browser; this is deleted after 90 days.
    The cookies and the data they contain are not forwarded to third parties.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • Depending on your use of the services offered by LEO, the following cookies may be stored
    • "trainer": stores data about the tips which have already been displayed in the Trainer. This cookie is deleted after 10,000 days.
    • "config": stores data about whether the user wants to receive tips for the solution of specific practice tasks. The cookie is only stored if the user does not wish to receive these tips. This cookie is deleted after 10,000 days.
    • "contentSolveHelp": stores data about whether a language-course user has already seen specific tips or whether the user generally does not wish to see the tips. The cookie is only stored if you are a language-course user. This cookie is deleted after 10,000 days.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • We use Google Analytics on a large number of our web pages, and this in turn means that Google stores cookies on our users’ computers and records IP addresses visited. To find out more about this, please consult the Google Privacy Policy .You can prevent the recording of data about your use of the website by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout
  • These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the GDPR. This legal provision permits the processing of personal data by the controller (in this case LEO) when there is a “legitimate interest” which does not come into conflict with a user’s overriding interests. Our legitimate interest consists in the financing of the operation of our websites and apps. Both of these contain extensively researched information which we provide to a large extent free of charge. The marketing of the advertising spaces on our pages enables us to continue to offer these website and app services and to make them available to everyone in this form and, in this way, to make a significant contribution to the dissemination of knowledge.

    Advertising

    To the extent that we make advertising directly available, this is done by means of a link to the specific advertiser’s own website. In this process LEO does not deposit any cookies or record any personal data of any kind.

    Advertising which we do not make available directly is provided by One Advertising GmbH (OA), Lucile-Grahn-Straße 39, 81675 München. In order to optimise the advertising materials used, OA and its advertising partners make use of cookies.

    By using the following links, you can opt out of cookies used by third parties acting on our behalf:

    The settings for further advertising partners can be made and adjusted in your data protection settings:

    LEO also permits other companies (e.g. media agencies) to use cookies to measure the success of advertising and to analyse online advertising and content in order to optimise the advertising you are shown when using our online services. It is possible to  check your current status and activate or deactivate the collection and storing of your personal details by these companies. This consumer portal also provides further information on the subject of behavioural online advertising.

    Please note that if you are using a new computer or a different web browser, or if you have deleted the opt-out cookie from your data storage medium, you will have to go through the opt-out process again.

    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the GDPR. This legal provision permits the processing of personal data by the controller (in this case LEO) when there is a “legitimate interest” which does not come into conflict with a user’s overriding interests. Our legitimate interest consists in the financing of the operation of our websites and apps. Both of these contain extensively researched information which we provide to a large extent free of charge. The marketing of the advertising spaces on our pages enables us to continue to offer these website and app services and to make them available to everyone in this form and, in this way, to make a significant contribution to the dissemination of knowledge.

Use of LEO through a web browser (Firefox, Chrome, Internet Explorer, EDGE, Vivaldi, etc.) with log in / user account

If you register with LEO and are logged on, the following additional data is recorded / transmitted / stored

  • The following cookies may be stored:
    • "token":contains a random series of letters and numbers to make an automatic log on possible. This cookie is only deposited if you selected the option 'Remember me' when you logged on. The cookie is automatically deleted after 365 days.
    • "activeToken":stores a version number for the automatic log in. This cookie is only deposited if you did not select the ‘Remember me’ option when you logged in. The cookie is deleted as soon as you log out. The cookie is automatically deleted after 365 days.
    • "neverautologin": stores a default setting indicating that you do not wish to have any automatic log in within this particular browser. The cookie is only deposited if you have once expressed the wish to have no automatic log in. The cookie is deleted after 10,000 days.
    The cookies and the data they contain are not forwarded to third parties.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • If you make use of our language courses or our trainer, you learning progress (e.g. completion of individual lessons and units, results of vocabulary testing exercises) is stored. These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • If you write a contribution to our forum discussions, the content of your contribution is stored and is linked to your user account. These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

Use of LEO through the APP without log in / user account

  • When the APP is used for the first time on a device, the following data are permanently stored:
    • Date and time
    • The number of the app version
    • Device ID (a randomly composed series of characters)
    These data are not forwarded or sold to third parties.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • Whenever a search is made, the search term(s) and the device ID are transmitted but are stored only temporarily for seven days for the purpose of finding errors and remedying them.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the GDPR. This legal provision permits the processing of personal data by the controller (in this case LEO) when there is a “legitimate interest” which does not come into conflict with a user’s overriding interests. Our legitimate interest consists in the financing of the operation of our websites and apps. Both of these contain extensively researched information which we provide to a large extent free of charge. The marketing of the advertising spaces on our pages enables us to continue to offer these website and app services and to make them available to everyone in this form and, in this way, to make a significant contribution to the dissemination of knowledge.

Use of LEO through the APP with log in / user account

  • If you log in to the APP with your user name and password, the following data are linked:
    • The device ID is linked to your user account.
    • If you buy a language course in the APP-Store (iOS) or the Play-Store (Android), the order number is linked to your user account
    • If you use our language courses or the Trainer, your learning progress (e.g. completion of individual lessons and units, results of vocabulary testing exercises) is stored.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

Registration / User account at LEO

When you create a free user account with LEO, for example in order to write contributions for the forums, to buy a language course or to use the Trainer for your personal vocabulary training, the following data are collected and stored upon registration:

  • User name: can be freely chosen, is not visible to other users
  • Alias (nick name): can be freely chosen, is possibly visible to other users (e.g. if you write a contribution for the forum)
  • E-mail address: is used for the confirmation (verification) of the log in. Is only visible to other users if you give your explicit consent and the appropriate settings are made in your account. You can change your e-mail address in your account settings at any time. The e-mail address provided upon initial registration remains stored in unchanged form. We do not give your e-mail address to third parties and we do not send newsletters.
  • LEO messages (“Private messages”): stores your wish to receive or not to receive personal messages from other users within LEO. You can change this wish at any time by adjusting your account settings. The private messages are stored permanently on our servers. Your e-mail address is not visible to other users of the private messages facility/service.

We do not forward the data collected upon registration to third parties.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

Upon creation of a user account, the standard settings for the Trainer are automatically linked to the user account; in this process the following data are stored:

  • Test volume: lays down how many vocabulary items you normally want to be tested on per questioning session.
  • Test direction: lays down which language is to be given and which is to be tested.
  • Strictness: lays down how strictly the checking of the answer you provide is to be evaluated (e.g. in the testing method "write").
  • Vocabulary items automatically deleted: lays down in two ways whether the vocabulary item should be removed from the collection, either on the basis of absolute values (“known X times in succession”) or on the basis of a percentual value (“tested at least Z times and known in Y% of the cases”) or on the basis of a combination of these two variants.

You can change these settings before each testing session or permanently in your user account. These data are not visible to third parties.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

In your user account you can provide additional details of your own free will: family name, first name, address (street, town, postcode, region, country), occupation, language-related information (free text), knowledge of the individual languages (level, region, native language) offered by LEO. Language-related details and knowledge of languages (to the extent that these are provided) are always visible to the public; the other details voluntarily provided can be made visible to others or not, as you wish.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

We store the date of your registration and the most recent log in to LEO.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the GDPR. This legal provision permits the processing of personal data by the controller (in this case LEO) when there is a “legitimate interest” which does not come into conflict with a user’s overriding interests. Our legitimate interest consists in the financing of the operation of our websites and apps. Both of these contain extensively researched information which we provide to a large extent free of charge. The marketing of the advertising spaces on our pages enables us to continue to offer these website and app services and to make them available to everyone in this form and, in this way, to make a significant contribution to the dissemination of knowledge.

Storage duration

The data of the user account remain stored permanently at LEO. You can request the deletion of the data at any time (see “Right to deletion”).

Use of the forums

With regard to the use of LEO’s forums, data are not stored until you start to take an active part in the forum activities, e.g. when you start a new thread by writing a question or you respond to another user's question (“contribution”). If you only read the contributions in the forums, no data about you is stored.

Every user who makes a contribution to one of our forums, gives his or her irrevocable consent to the permanent publication of this contribution in the forum concerned. The user, however, has no entitlement vis-à-vis LEO to have his or her contributions published in a forum.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

When you write a contribution for a forum, the IP address assigned to your internet connection at that time is stored. The IP address is stored for a maximum of 29 days and is only forwarded to the authorities concerned if the authorities are prosecuting an offence.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the GDPR.

Contributions you make to the forums appear exclusively under your alias; other forum users are thus unable to connect these to your person. The deletion of your account removes all your personal data, but this does not include contributions to the forum which are published anonymously and are thus not connected to your person. If these contributions were to be removed, it would have a distorting effect on the forum discussions and would deprive the contributions made by other users, or their comments on your contribution, of their sense and context.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the GDPR. This legal provision permits the processing of personal data by the controller (in this case LEO) when there is a “legitimate interest” which does not come into conflict with a user’s overriding interests. Our legitimate interest consists in the financing of the operation of our websites and apps. Both of these contain extensively researched information which we provide to a large extent free of charge. The marketing of the advertising spaces on our pages enables us to continue to offer these website and app services and to make them available to everyone in this form and, in this way, to make a significant contribution to the dissemination of knowledge.

When you "subscribe" to a contribution in a forum in order to be notified about new responses, we store the following data in your user account:

  • the discussion in question
  • the mode in which you wish to be notified (only on the LEO page or by e-mail)
  • whether you have read the discussion since the last notification was sent
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

Use of the Trainer

When you use the Trainer, the following data are stored (depending on the way it is used):

  • Your collection of vocabulary items
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • The testing statistics of all vocabulary items on which you test yourself regardless of whether these are vocabulary items from your own collection or from word lists prepared by LEO or from the word lists of other users. The testing statistics contain:
    • how often you have successfully practised a vocabulary item
    • how often you have not successfully practised a vocabulary item
    • how often in succession you have successfully or not successfully practised vocabulary item
    • when you last practised a vocabulary item

    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • If you compose word lists, these word lists are linked to your user account and the assignment of your vocabulary items to your word lists is stored.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • If you compose folders, the folders are linked to your user account and the assignment of word lists to folders and folders to folders is stored.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).
  • If you initiate a learning group, the group is linked to your user account.
    These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

Use of groups in the Trainer

If you initiate a learning group or are a participant in such a learning group, other users can possibly learn your word lists. You can decide for yourself which of your folders or word lists you want to share with other group members. By releasing a word list or a folder, or any number of them, you give LEO permission to make all these items available to other group members.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

Automatic evaluation of learning progress

In order to offer you appropriate vocabulary items for you to practise and learn whenever you decide to use the Trainer, your earlier vocabulary-learning successes are analysed by our system. This analysis determines a number of vocabulary items and proposes these to you for practice.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the GDPR. This legal provision permits the processing of personal data by the controller (in this case LEO) when there is a “legitimate interest” which does not come into conflict with a user’s overriding interests. Our legitimate interest consists in the financing of the operation of our websites and apps. Both of these contain extensively researched information which we provide to a large extent free of charge. The marketing of the advertising spaces on our pages enables us to continue to offer these website and app services and to make them available to everyone in this form and, in this way, to make a significant contribution to the dissemination of knowledge.

Reporting mistakes

When you use our prescribed form for submitting details about content errors   technical problems , the data you provide in the form is stored for only as long as we need to process your submission and to remedy the problem. After your submission has been dealt with, the data are automatically deleted. If you wish, you can also have the data deleted earlier by sending us a written request to this effect by e-mail.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

E-mails to LEO

If you send an e-mail to the LEO team or to an individual LEO employee, this e-mail will be stored permanently. Your communications are only used to deal with your concern as quickly as possible. In order to give a more comprehensive reply to any subsequent follow-up questions about the same or different subjects, we keep a record of your e-mails. If you wish to have your e-mail(s) deleted, please send a further e-mail to this effect (this e-mail will also be deleted, of course). We do not send out any newsletters and we do not pass on your e-mail address to third parties.
These data are stored and/or processed in accordance with Article 6, para. 1, sent. (b) of the General Data Protection Regulation (GDPR).

Your rights

Right to rectification

Under Art. 16 GDPR you have the right to have the data stored by LEO rectified. To achieve this, please send us an email 
We will notify you in accordance with Art. 19 GDPR of the rectification.

Right to erasure (“Right to be forgotten”)

Under Art. 17 GDPR you have the right to have this data erased. If you wish this to be done, please send us an emailand supply your user name in order to expedite identification
We will notify you in accordance with Art. 19 GDPR of the erasure.

Right to restriction of processing

Under Art. 18 GDPR you have the right to restrict the processing of your data by LEO for a number of specific reasons. If this is your wish, please send us an email stating your reasons for requesting this restriction of processing.
We will notify you in accordance with Art. 19 GDPR of the restrictions carried out.

Right to data portability / to be informed

On request, we will inform you in accordance with Art. 13 and Art. 20 GDPR whether we have stored personal data about you and what these data are.

For data which are visible in your user account and in the corresponding context, there is an exception to the duty to provide data which we also use in some individual cases; this relates, among others, to:

  • Your forum contributions, since you can already have your own contributions displayed to you, and also the context in which they were made (as, for example, responses to your questions, the questions themselves or other contributions to which you supplied a response). The questions or responses of other users would not be contained in the download.
  • Your entire collection of vocabulary items, since you can have this displayed to you. The data stored in the database comprises exclusively the IDs of the individual translations and not the vocabulary items themselves. The download of your data would thus contain only these IDs, which would make any further use of these data more or less impossible.
  • If you have tested or bought a language course, then your learning progress with relation to the particular course(s) is also available. Since here, once again, the database stores only the IDs of the vocabulary items, exercises and lessons, the content of the exercises would not be contained in the download either.

Right to object

Under Art. 21 Abs. 1 GDPR you have the right to object to the processing of personal data carried out on the strength of Article 6, paragraph 1, sentences (e) or (f). This also applies to profiling on the basis of these provisions. If you wish to object, please send an email stating your reasons for requesting this restriction of processing.

Right to lodge a complaint with a supervisory authority

We also draw your attention to the fact that you, naturally, have the right under Art. 77 GDPR to lodge a complaint with a supervisory authority if you consider that the processing of personal data relating to you has been in contravention of the GDPR.

Legal Validity

Controller and commissioned data processor

Angaben gemäß § 5 TMG

LEO GmbH
Mühlweg 2b
82054 Sauerlach
Germany

Management (Authorised representatives)

Hans Riethmayer
Elmar Bartel

Kontakt

Telefon: +49 (0)8104 909 50 0
Telefax: +49 (0)8104 909 50 290
E-Mail: dict@leo.org

Registereintrag

Eintragung im Handelsregister, Registergericht München
Registernummer: HRB161107

Umsatzsteuer

Umsatzsteuer-Identifikationsnummer gemäß §27 a Umsatzsteuergesetz: DE814634436

Your data are processed exclusively for the provision of services on our website, in our apps and other services offered by LEO GmbH. The provision of the services offered by LEO GmbH constitutes its legitimate interest in obtaining and processing this data.

The German Version of the Data Protection Declaration is to apply.

Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR):https://ec.europa.eu/consumers/odr 
You will find our email address in the Legal info.

We are not currently involved in any dispute-resolution proceedings before a consumer arbitration board.

Further information is to be found on our Conditions of use page.
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